PD25RG020 - Celadon - Shirt/ Slip

1-2 business day delivery within UAE.

We strive to ensure prompt processing and delivery while maintaining the quality and accuracy of each individual item. Upon completion of order processing and shipment, a confirmation email will be sent, including tracking details for your reference. While we endeavor to ensure punctual deliveries, unanticipated circumstances such as adverse weather conditions, logistical challenges, or carrier-related delays may influence delivery schedules. For queries, please reach out via WhatsApp at +971 56 179 9250.

We want you to be completely satisfied with your purchase. Please review our returns and exchange terms below:

Returns/exchanges are accepted only if the product is defective, damaged, or incorrectly delivered. Requests must be initiated within 3 days of delivery by contacting our customer service team. Items must be unworn, unwashed, unaltered, and returned with original tags and packaging. Customized and made-to-order products are not eligible for return or exchange. Refunds, if approved, will be processed to the original mode of payment, excluding shipping costs.

To initiate a return or exchange, please email info@ensembledubai.com or WhatsApp us at +971 56 179 9250. Our support team will guide you through the process.